US Omni-Channel Shopping Behavior, by Category

Consumers are most likely to combine online and in-store channels when shopping for consumer electronics, apparel and toys.
Continue reading » | October 30, 2014

Trust in News Media Types, by Generation

Local TV and newspapers are trusted by the most, while distrust is greatest for online-only news sites.
Continue reading » | October 30, 2014

Holiday 2014 Data Hub

NRFProsper-Holiday-Related-Retail-Spending-2004-2014-Oct2014The holiday season - traditionally referred to as the November-December period - is almost here. That means, among other things, that there's an abundance of holiday data on offer. This article (which will be updated periodically during the holiday period) highlights key points from holiday-related research for what appears to be a fairly bright season in terms of spending.
Continue reading » | October 29, 2014

Email Open and Click Rates, by Subject Line Length

MailerMailer-Email-Response-Rates-by-Subject-Line-Length-in-2013-Oct2014Source: MailerMailer
    Notes: Email newsletters with short subject lines of between 4-15 characters sported the best open rates last year, according to a MailerMailer analysis of almost 1.2 billion emails, with longer subject lines generally tied to lower open rates. That same pattern extended to click rates, which were highest for emails with the shortest subject lines.
    Continue reading » | October 29, 2014

    Online Adults Report Spending Close to 3 Hours a Day Using the Internet At Home

    LRG-Time-Spent-Online-at-Home-Oct2014Source: Leichtman Research Group
      Notes: The average time spent by an individual with internet service at home is 2.8 hours, finds the Leichtman Research Group, up from 2.2 hours in 2009. That 2.8-hour average rises to 3.3 hours among Millennials (18-34), who, for the first time, are spending more time online at home than watching TV, per the report. Separately, the study indicates that 79% of US households get broadband internet service at home, up a point from last year.
      Continue reading » | October 29, 2014

      Mobile Now Two-Thirds of Facebook’s Ad Revenues

      Facebook-Mobile-MAUs-Ad-Revenues-Q32012-Q32014-Oct2014Source: Facebook [pdf]
        Notes: Facebook's advertising revenues grew by 64% year-over-year in Q3 to $3.2 billion, of which mobile comprised 66% share, up from 49% share a year ago. Some 64% of Facebook's 1.35 billion monthly active users accessed the site daily, translating to 864 million daily active users (DAUs). Roughly 81% of those were mobile DAUs.
        Continue reading » | October 29, 2014

        US Email Open and Click Rates, by Hour Scheduled, in 2013

        MailerMailer-US-Email-Open-Rates-by-Hour-Scheduled-in-2013-Oct2014Mailer Mailer has released its latest annual "Email Marketing Metrics Report" analyzing data from almost 1.2 billion opt-in newsletters. While the topic of timing seems to often inspire debate as to its usefulness (and should always be based on an individual list's performance), it's certainly interesting to look at general trends based off a large sample.
        Continue reading » | October 28, 2014

        How B2B “End User Buyers” Are Engaging in Online Commerce

        IntershopForrester-B2B-End-User-Buyers-Supplier-Decisions-Oct2014"B2B end user buyers" have various procurement policies in place, such as approval/authorization procedures (76%) and reimbursements policies (57%), but 3 in 10 report a lack of concern for such policies and say that they will buy the products and services they want anyway. That's according to a commissioned study [download page] conducted by Forrester Consulting on behalf of Intershop, which looks at "nonprocurement business professionals who purchase products and services for work-related activities."
        Continue reading » | October 28, 2014

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