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Social Networks & Blogs More Popular than EmailMarch 9, 2009More than two-thirds (67%) of the global* online population visits social networks and blogs, and participation in these “member communities” is now the fourth most popular online category – behind search, portals, and PC software, but... READ MORE
The Channels Customers Want to Use to Engage With Your BrandUpwards of 8 in 10 consumers say that bad experiences would lead them to switch brands.March 27, 2017When engaging with brands, consumers turn first to their websites, blogs or social sites, presumably for the availability, ease and convenience in doing so, according to a recent survey [download page] from Lithium Technologies. This channel preference is... READ MORE
Holiday 2016 Data Hub (Updated)Recapping the 2016 holiday season, in numbers.January 20, 2017Retail sales over the holiday season grew by 4% to $658.3 billion last year, above the forecasted growth rate of 3.6%, reports the NRF, which also reveals that non-store holiday sales (including e-commerce) grew by 12.6%, also higher the forecasted increase... READ MORE
Friday Research Wrap, 5/20/16A round-up of interesting data from recently-released research.May 20, 2016Total luxury spending by affluent consumers globally is expected to decline by 0.9%, but Millennials will up their spending by 8%, reports YouGov in its 2016 inaugural Affluent Perspective Global Study [pdf]. That might suggest a greater focus on young... READ MORE
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