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Friday Research Wrap, 5/20/16A round-up of interesting data from recently-released research.May 20, 2016Total luxury spending by affluent consumers globally is expected to decline by 0.9%, but Millennials will up their spending by 8%, reports YouGov in its 2016 inaugural Affluent Perspective Global Study [pdf]. That might suggest a greater focus on young... READ MORE
What America’s Mass Affluent Are Up To OnlineFebruary 11, 2014America’s “Mass Affluent” represent 12% of US households but enjoy an outsized 26% of the nation’s total wealth, says Nielsen [download page] in a new report. This group – which is defined as households with between $250,000 and... READ MORE
Two-Thirds of the World’s Top Brands Offer an Excellent Customer Experience. Which One is Best?December 10, 2013ForeSee has released its latest customer experience report [download page], this time evaluating customers’ experiences with Interbrand’s top 100 brands. The study finds that average customer satisfaction with the top brands is 80 on a 100-point... READ MORE
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