The presence of social media in a purchase path proves to drive higher value orders, in terms of revenue per order, than natural and paid search combined, according to [download page] a study released in February 2012 by ClearSaleing. Examining more than 56 billion impressions, 2.7 billion clicks, and $13 billion in revenue through an array of channels from January 1, 2010 to August 31, 2011, the study found that a conversion occurring after social media exposure delivered more than $280 per order, compared to less than $100 per order for natural search, and more than double the average order size across all digital channels, of $135.37. Read More »

US retail e-commerce spending reached a new peak of $161.5 billion in 2011, representing a 13% increase from $142.5 billion in 2010, according to February 2012 figures from comScore. Online retail spending reached $49.7 billion in Q4, marking a 14% increase from $43.4 billion in Q4 2010, and a 27% rise from $39 billion in Q4 2009. In fact, Q4’s growth rate was the 9th consecutive quarter of year-over-year growth and the 5th consecutive quarter of double-digit growth rates. Read More »

57% of Americans who watch TV say they always notice advertising on the medium, while a further 40% say they sometimes notice ads, according to survey results released in February 2012 by BrandSpark International in partnership with Better Homes and Gardens. Magazines are next, with 30% of readers always noticing ads in this medium, and an additional 56% noticing them sometimes.
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Although men and women report equal awareness of QR codes (77%), men who are aware of them are 75% more likely than women to have used one (28% vs. 16%) to access product information, according to survey results released in February 2012 by BrandSpark International, in association with Better Homes and Gardens. Looking at age groups, 18-34-year-olds (85%) display the highest awareness of QR codes, with 30% of those having used one. 35-49-year-olds are next, with 80% having heard of QR codes, and 23% of those respondents having used one.
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22% of mobile owners used their device during the Super Bowl to watch a TV ad again, while 17% searched for more information about a product they saw advertised, according to a February 2012 survey from InMobi. Users performed a number of other activities directly related to the game or commercials, including downloading a Super Bowl application (27%), discussing the game (23%), and discussing commercials (16%). Read More »

Facebook ad budgets grew 109% month-over-month in Q4 2011, according to February 2012 data from Kenshoo, which analyzed 100 billion ads delivered on Facebook worldwide by its customers through Kenshoo Social. And while the company notes that some of the growth can be attributed to seasonality, the increase in global Facebook ad budgets compared well to search channels like Google, Bing, and Yahoo which, in aggregate, saw paid search ad budget growth of 27% globally on a quarter-over-quarter basis.
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Benchmark conversion rates for most email types appear higher for B2B than B2C companies in the US, according to [download page] results from an Econsultancy survey released in February 2012, conducted in partnership with the Email Experience Council of the DMA. Within the lead generation category, benchmarks are significantly higher for B2B than B2C companies for newsletter conversion rates (4.1% vs. 1.8%) and sales email conversion rates (3.9% vs. 1.5%). Read More »

The CPG channel was the leader in online video ad spending in 2011, according to [pdf] statistics from online ad server YuMe released in February 2012, which found that the channel accounted for 24% of spending in 2011 overall and 25% of spending in Q4 2011. Health/Pharma was the number two category in terms of ad spend in 2011, at 16%, although it challenged CPG for top billing in Q4 (23%). Other leading categories were telecom (13% in 2011, including 12% in Q4), financial services (7% in Q4 and 2011 overall), entertainment (6% in 2011, but just 3% in Q4), and retail (5% in 2011, and 6% in Q4). Read More »

75% of US organizations say that competition with social media for recipients’ time and attention is either “very challenging” or “somewhat challenging” to their future success in email, according to [download page] a report released in February 2012 by Econsultancy in partnership with the Email Experience Council of the Direct Marketing Association. Other challenges to email’s success include young people abandoning email as their primary channel (69%), getting the deserved budget and attention (65%), and integrating email with other marketing channels (61%).
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Pinterest now drives more referral traffic (3.6%) than YouTube (1.05%), Google+ (0.22%), and LinkedIn (0.2%) combined, according to Shareaholic’s January 2012 Referral Traffic Report. Pinterest grew 44% from 2.5% of referral traffic in December 2011, after owning just 0.17% of the traffic in July 2011. Facebook remained the top referral source, growing 3% month-over-month from 25.6% to 26.4%. StumbleUpon also maintained its second ranking, though it dropped 22% from 6.5% to 5.07%.
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