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Brand-Related > Top Brands

These Companies Top Consumers’ Corporate Social Responsibility Rankings

June 16, 2017

Wegmans is the best perceived company in the US for social responsibility, reveals The Harris Poll after asking more than 23,000 consumers to rate the 100 most visible companies on attributes including support for good causes, environmental responsibility and company responsibility. Millennials have other ideas, though. Read more »

The 10 Brands That Have the Best Perception Among LGBT Consumers

June 8, 2017

Amazon continues to sweep up the accolades: the brand is now the best-perceived among LGBT consumers, according to recent data from YouGov BrandIndex, unseating former champion Tesla, which fell to 35th place this year. PBS (25.5) comes in second, followed closely by Netflix (25.2) and YouTube (23.0), with Dawn (19.8) closing out the top 5. Read more »

Top 10 Marketing Charts of the Month – May 2017

June 7, 2017

This month's quick-hit set of top charts includes the following topics: population shares, by age bracket; media consumption trends; media advertising heavyweights; most tolerated ad types; brand behavior on social media; email innovation efforts & KPIs; B2B digital priorities; inbound marketing challenges; and programmatic's "tech tax." Read more »

Pay-TV Customer Satisfaction Back Down to the Industry Cellar

May 24, 2017

Customer satisfaction with pay-TV companies has dropped this year, finds a new report [download page] from the American Customer Satisfaction Index (ACSI). The index for subscription TV services fell to 64 on the ACSI's 100-point scale, tied with internet service providers (ISPs), whose aggregate score remained unchanged from last year, for the worst score among all industries measured. Read more »

Retail Brand Equity: Millennials More Favorable Than Boomers

May 15, 2017

The Harris Poll recently released its 29th annual EquiTrend Study, and newly-released analysis based on the research indicates that Millennials award higher brand equity than Boomers to most retail categories. The brand equity ratings - based on familiarity, quality perceptions and purchase consideration - show that luxury department stores are among those with greater favorability among Millennials than Boomers. Read more »

These Companies Are the World Heavyweights in Media Advertising Revenues

May 5, 2017

Google and Facebook are the world heavyweights in media advertising, together raking in 20% of global ad spending, according to the latest Top Thirty Global Media Owners report from Zenith. That's almost double their share from 2012 (11%), as they've hogged almost two-thirds (64%) of global ad spending growth in that period. Read more »

Travel Industry Satisfaction Climbs: Which Companies Are Leading the Field?

April 27, 2017

Airlines are enjoying the highest reported customer satisfaction score since 1995, according to the American Customer Satisfaction Index (ACSI). The index for airlines rose to 75 on ACSI's 100-point scale, which is a 6-point boost over a 2-year period, and an improvement of 4.2% from last year. Read more »

Top 10 Marketing Charts of the Month – March 2017

April 10, 2017

This month's quick-hit set of top charts includes the following topics: email list growth and deliverability metrics; shopping around vs. loyalty; Millennials' new media milestone; financial status, by generation; improving digital ads; obstacles to marketing analytics; CMOs and brand-building; corporate reputation drivers; and CX leader. Read more »

US CPG Dollar Sales Neared $800B Last Year. Which Categories and Brands Were Growth Leaders?

April 7, 2017

US CPG dollar sales reached $797 billion last year, though the 1.4% year-over-year rise was the slowest since 2011, reports IRI in a recent study [pdf]. That was due to deflationary price trends, with the average price increase dropping from 2.4% in 2015 to 0.8% last year. Nevertheless, some categories and brands saw strong growth, as outlined in a pair of IRI studies. Read more »

US Companies With the Best and Worst Customer Experience Ratings in 2017

March 17, 2017

Supermarkets continue to lead the way in customer experience, while health plans are again among the worst-rated, according to the 7th annual customer experience ratings from the Temkin Group. Indeed, of the 331 companies measured across 20 industries, supermarkets occupied 2 of the top 3 positions this year, while health plans took 3 of the bottom 5. Read more »