For the third consecutive year, YouTube is the channel where most marketers plan on increasing their social media efforts, according to survey results from Social Media Examiner’s latest annual “Social Media Marketing Report” [download page].This year, 69% plan to increase their YouTube marketing efforts in the near future, while another 17% plan to maintain current [...]

What kind of social behaviors do local media fans exhibit on Facebook and Twitter? It depends on the medium, says TVB [pdf] in a study conducted in conjunction with Colligent, that combines Nielsen Media Research and Kantar Media data with social media behaviors. The “Cultural Currency” study analyzes the social media behaviors of 167 million [...]

Millennial (18-35) women are 52% more likely than their male counterparts to agree that they “love to shop” (44% vs. 29%), per results [pdf] from an Urban Land Institute (ULI) survey conducted with Lachman Associates. While young men are more likely than young women to say that shopping is a necessary chore that they can [...]

Customer satisfaction with pay TV providers remains relatively low, although it has increased slightly after remaining flat for 3 consecutive years, according to the American Customer Satisfaction Index (ACSI). The index for subscription TV services rose a couple of points from last year’s 66 to 68 on ASCI’s 100-point scale. By comparison, satisfaction with cell [...]

Data-driven marketing spending is on the rise, according to respondents to the Direct Marketing Association’s Quarterly Business Review covering Q1 2013. 38.7% of respondents indicated that their spending increased quarter-over-quarter, with another 41.9% reporting a steady level of spending. On a 5-point scale, where 5 indicates a significant increase in spend from the prior quarter, [...]