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Lack of Integrated MarTech Platforms Hurting Omnichannel Activities

Just 5% of digital and e-commerce professionals describe their marketing technology as a single platform that manages data across multiple channels, while 10 times more (51%) say they have separate, non-connected technologies managing data for different channels. Problems integrating platforms can present a serious barrier to omnichannel marketing activities, per the Econsultancy and Adobe report […]

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Retailers See Poor Marketing Efforts As Big Barrier to Customer Loyalty

Engendering retail customer loyalty depends more on consistent marketing efforts than on creating seamless experiences, at least from the perspective of senior retail executives at large companies. That’s according to a recent study [download page] on “retentionomics,” from Forbes Insights and Sailthru.

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Smartphone Share of E-Commerce Visits Grows, but Conversion Rates Still Lag Other Devices

Smartphones and tablets grew to account for almost half (49%) of global e-commerce site visits in Q2 2016, per a quarterly Monetate analysis [download page] of its clients. In the US, mobile devices reached roughly 48% share of site visits, while in the UK – where mobile recently surpassed 50% of retail e-commerce transactions – […]

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What Are Consumers’ Live Video Viewing Motivations and Frustrations?

Legacy TV doesn’t only need to contend with the rapid ascent of subscription video-on-demand services, it also needs to face a new challenger: live video online. Already, live video is getting a position reception from consumers and an enthusiastic outlook from advertisers. Now, new research [download page] from Yahoo delves into what it calls the […]

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These Are Our Most Popular Smartphone Activities

Almost 8 in 10 Americans who own cell phones own a smartphone, per recent data from comScore, and smartphones’ rapid growth in recent years has led to the devices now accounting for half of all time spent online. So what are the most popular activities on smartphones? A recent report from Forrester Research offers some […]

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