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875MM Consumers Have Shopped Online – Up 40% in Two Years »
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875MM Consumers Have Shopped Online – Up 40% in Two Years

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CSR Reputation Has Strong Impact on Purchase Decisions For 1 in 6 Americans

For 16% of American adults, a company’s reputation for social responsibility has a strong effect on the decisions about what to buy and who to do business with, per results from a Harris Poll survey of more than 2,000 US adults. While that’s outweighed by the 20% for whom corporate social responsibility (CSR) reputation has […]

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How Local Advertisers’ Best Customer Acquisition Sources Have Changed in the Past 5 Years

Referrals (66%) and company websites (47%) continue to be the best sources of new customers for local advertisers, much as they were back in 2011, according to a new report [download page] from Borrell Associates. However websites have declined as an effective source over the years, and are now being challenged by social media, per […]

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Top 10 Marketing Charts of the Month – November 2016

This month’s quick-hit set of top charts includes the following topics: social network user demographics; product discovery on social; digital display ad benchmarks; reducing email list churn; what finance wants from marketing; B2B social content effectiveness; constructing B2B buyer personas; content strategists’ top initiatives; top trends in marketing technology; and holiday 2016 retail spending forecast.

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Marketers Rank Their Top-Performing Automation Journeys

The main barrier to marketing automation implementation has shifted over the past couple of years from lack of awareness to lack of budget, reports Autopilot in a recent study [download page], suggesting that as lower-cost options become available, marketing automation adoption will continue to increase. The report indicates that high-performing marketers regularly send automated emails […]

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What Brings Shoppers to Stores – And Keeps Them Coming Back?

Surprise! Not only is TV advertising an effective way of driving consumers into stores, but it’s also a top factor for Millennials, according to research from Kelly Scott Madison (KSM) [pdf]. Based on a survey of more than 1,000 US adults, KSM found 30% of US adults stating that TV ads are extremely or very […]

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