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Online Merchants Continue to See Better Value From Paid Than Organic Search Traffic »

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2 in 3 Marketers Say That Marketing Understands What Sales Needs to Succeed

In the US, 7 in 10 marketers are satisfied with their collaboration with other departments, according to the latest State of Marketing survey [download page] from Salesforce Research. In fact, respondents across all of the markets surveyed feel fairly confident about their collaborations with other departments, including sales.

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Global Email Users, Traffic Forecast to Continue Growing

Email may not be growing at the same rate as social media or messaging platforms, but it’s still chugging along, according to a new annual forecast [pdf] from The Radicati Group. Globally, there are an estimated 3.7 billion email users this year, a number that is predicted to grow by 3% per year through 2021, […]

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State of Marketing Report Shows Growing Use of Various Channels, Troubles With Message Personalization

Salesforce Research has released its 4th annual “State of Marketing” report [download page], surveying the landscape of the evolving function. While the study covers several different areas, one particular takeaway underscores the rate of change, at least in channel usage: marketing leaders responding to the survey estimated that on average, one-third of their budgets are […]

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Consumers Now Say They’re More Likely to Share Good Than Bad Experiences

In a reversal from past research (see here and here) consumers are more likely to share good experiences than bad ones, according to a recent Temkin Group survey. In fact, just 14% of the 10,000 US consumers surveyed said they were tight-lipped following a recent very good experience with a company, compared to 35% who […]

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LGBT Consumers Feel Underrepresented in Advertising

Advertisers may be missing out on the potential benefits of advertising that better represents the LGBT community, according to YouGov research. The market research firm finds that LGBT consumers are more apt than the public as a whole to respond to advertising by searching for products and services, but also wish they were represented more […]

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