44% Allocate At Least Half of Budgets to Social & Digital
As a result of this shift in spending, 44% of marketers report that they are now spending at least half of their budgets on social and digital media. This represents a 42% increase from 31% spending that amount on digital and social media in 2009. This year, just 5% remain digital and social holdouts, allocating none of their marketing budgets to these channels.
In response, agencies report dramatically heightened activities in these spaces. 52% say that at least half of the work they perform for their clients is in social and digital media, an almost 80% increase from 29% in 2009.
Social Media Becomes Easier to Measure
Data from RSW/US’ “2009-2012 Changes in Digital/Social Media” indicates that as marketers adopt social media in greater degrees, they are finding it easier to measure than traditional media. 30% said that social media is a lot easier to measure than traditional media (rating it at least an 8 on a 10-point scale), almost 4 times the proportion responding that way 3 years ago (8%). Agencies are in agreement, with 28% saying social is a lot easier to measure than traditional. Indeed, when asked which characteristic of digital marketing prompted their shift, the most common reason cited by respondents to the DataXu survey (see link above) was increased measurability and accountability (20%).
The RSW/US report notes that the vast majority of respondents are most likely still relying on social media metrics such as likes, and not more meaningful ones such as business impact. Indeed, research from Social Media Examiner and Awareness finds marketers to be primarily focusing on social media benefits and metrics in terms of exposure and presence.
- Marketers responding to the RSW/US survey appear quite confident in their social and digital media savvy. 57% either somewhat (44%) or strongly (13%) agree that they are on the cutting edge of understanding, working with, and maximizing their presence in the social and digital media spaces. This is up from 44% in 2009. However, this contrasts somewhat with May 2012 survey results from PulsePoint, which found most marketers lacking confidence in their ability to execute complex digital marketing campaigns.
- The RSW/US agency respondents appear slightly more confident in their social and digital media savvy, with 64% saying their are on the cutting edge, although this is relatively unchanged from 2009. Of note, agency respondents to the PulsePoint survey (see link above) also expressed greater confidence than marketers in their digital marketing savvy.
About the Data: The RSW/US survey was completed by 112 senior level marketers and 118 agency principals from agencies of different types/sizes during May 2012.