The top priority of customer success teams is churn reduction, with 76% of customer success professionals listing this as a high priority. That's according to Totango's 2016 Customer Success Salary Survey & State of the Profession Report, which surveyed 1,000...
The average household has 10 active devices with access to the internet, according to recently-released data from comScore, and that figure rises to an impressive average of 19 devices among households with at least 4 people. While computers (97%) and phones (91%) are...
More than 9 in 10 US consumers aged 14 and older say they typically multitask while watching TV, up from about 8 in 10 just 3 years earlier, reports Deloitte in its latest annual Digital Democracy survey. While multitasking is most common - and almost ubiquitous -...
Source: FreeWheel [download page] Notes: Desktops and laptops accounted for just 40% share of premium video ad views in Q4 2015, down from 52% a quarter earlier and falling below a majority share for the first time, reports FreeWheel. OTT devices continue to grow...
Gen X is the most influential generation, says Yahoo in a new study, but it's also somewhat forgotten about, as America's "middle child". Citing data showing that Gen X has the highest median income and controls close to one-third of total income dollars, Yahoo delves...
Source: Adobe Digital Index (ADI) Notes: After growing incrementally for 3 consecutive quarters, TV Everywhere penetration among active pay-TV viewers jumped in Q4 to 17.4%, per Adobe Digital Index, representing 22% quarter-over-quarter growth and a 36% year-over-year...
![Super Bowl 2016 Data [Updated]](https://www.marketingcharts.com/wp-content/uploads/2016/02/Unruly-Most-Shared-Ads-of-Super-Bowl-2016-Feb2016.png)
With the Super Bowl well and truly in the rear view mirror, various analyses have emerged surrounding the performance of the ads aired. Most of these look at the digital reverberation or impact of the commercials - such as post-game search behavior, social buzz -...
Source: GfK Notes: A slight majority - 53% - of consumers (aged 13-64) living in pay-TV households have used TV Everywhere (TVE) to watch programs on a computer, mobile device or TV set, reports GfK, with this being up from 43% in 2012. Not surprisingly, use of TVE...
Source: Adobe Digital Index Notes: Connected TV devices are becoming more popular devices for TV Everywhere viewing, reports Adobe Digital Index, noting that almost one-quarter (23%) of authentications occurred via connected TV devices in Q3, more than double the...
Some 43.1% of US and Canadian adults are aware that their pay-TV provider offers TV Everywhere, according to the latest quarterly report [download page] from Digitalsmiths covering Q3. That represents an increase from 34.6% aware in Q3 2013, with a corresponding...
More than 1 in 8 digital video ad views for premium content in Q3 came via OTT devices (e.g. Roku, Apple TV, Chromecast), with this representing the fastest increase of the various devices tracked per FreeWheel's latest quarterly report [download page]. Overall,...
Planned viewing of TV programs during primetime has reached a new high, while program switching is at a new low, reports GfK in a recent study. While watching a program on a TV network remains the most common use of a TV set during primetime, more viewers are watching...
Most new movers have purchased furniture and TVs within 12 months of moving.
Subscription revenues are expected to peak at 63.9% share of total US digital audio revenues this year.
Instagram feed posts reach about twice as many users as Stories.
With the Super Bowl well and truly in the rear view mirror, various analyses have emerged surrounding the performance...
Source: GfK Notes: A slight majority - 53% - of consumers (aged 13-64) living in pay-TV households have used TV...
Source: Adobe Digital Index Notes: Connected TV devices are becoming more popular devices for TV Everywhere viewing,...