What Do Consumers Want from Brands on Social Media?
Consumers like it when brands communicate in a relevant and authentic way, and dislike intentionally misleading content.
Consumers like it when brands communicate in a relevant and authentic way, and dislike intentionally misleading content.
9 in 10 RevOps professionals view data analysis skills as being important, a high percentage also don’t believe they need this skill for their job.
87% agree that their department now focuses more on achieving business objectives rather than activating channel-based KPIs and goals.
CTV has pushed total TV usage up, to almost 90% (88%) reach during the second quarter of last year.
7 in 10 buyers are very likely to think more positively about organizations that consistently produce high-quality thought leadership.
Consumers around the world seem to be a little more likely to share very good than very bad experiences.
Some 17.3% of CMOs or CMO-equivalents at ANA client-side marketer members last year were from a racial or ethnic group.
Overall, though, professional services firms are dedicating a smaller share of their revenues to marketing.
Decision-makers rely heavily on others’ opinions, whether via word-of-mouth, social media, or review sites.
Consumers around the world seem to be a little more likely to share very good than very bad experiences.
Some 17.3% of CMOs or CMO-equivalents at ANA client-side marketer members last year were from a racial or ethnic group.
Overall, though, professional services firms are dedicating a smaller share of their revenues to marketing.
Decision-makers rely heavily on others’ opinions, whether via word-of-mouth, social media, or review sites.
3 in 4 would be at least somewhat likely to sign up to a streaming service to watch their favorite sport.
A subset of highly active users are responsible for the vast majority of content.
With more than 6 contacts per account, each account is getting 100 or more contact attempts to identify an opportunity.
18-24-year-olds say they’re more likely to have recently used Instagram and TikTok than Google Search for local business information.