Areas for Digital Customer Experience Improvement

April 26, 2021

This article is included in these additional categories:

Customer Experience | Customer-Centric | Digital | Email | Mobile Phone | Personalization | Social Media | Tablet

Areas of the digital customer experience that marketers will focus most on improving in the year ahead:

  • Website optimization
  • Social media
  • Personalization
  • Email marketing
  • Mobile communication
  • Digital advertising programs
  • On-site chat communication
  • Order/purchase process

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