The benefits of a pause feature for B2C subscription services, quantified by measuring the percentage of subscribers at risk of cancelling services, the percentage of those who would use a pause feature, and the resulting share of the customer base that could be retained by use of a pause feature. Figures shown are for all B2C subscription service subscribers and segmented by category: streaming; consumer retail products; digital media; and education and training.

CMOs: Tenure Discussion Should be Nuanced
CMO tenures at Fortune 500 companies are almost on par with the broader C-suite, and a short tenure doesn’t necessarily indicate poor performance.