Brands’ Targeted Advertising: Helpful or Creepy?

October 12, 2019

Consumers in Europe and North America rate the following ad targeting practices as helpful or creepy: “targets ads to me based on what I’ve recently liked/ favorited/saved/ pinned/retweeted on social media”; “targets ads to me based on what I’ve recently asked Siri/Alexa/ Google Home”; “proactively recommends products they think I’d be interested in based on previous purchases”; “asks me how I liked my last purchase”; “targets ads to me based on what I’ve said in conversations without prompting Siri/Alexa/Google Home”; and “offers me deals on things I’ve searched for, but haven’t purchased”.

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