Consumer Attitudes to Direct Mail Articles

The percentage of US adults who agree with the following statements about direct mail (top-2 box):

  • “I expect direct mail I receive from brands will be personalized for me in some way”
  • “I am often introduced to new brands via direct mail”
  • “Direct mail is an important way for brands to build relationships with me”
  • “I become concerned about my personal privacy and security when I receive direct mail from brands I do not know”
  • “Receiving direct mail from a brand feels more important than receiving an email from a brand”
  • “It is important to me that brands interact with me beyond the digital space”
  • “I prefer brands to only interact with me digitally because it is more sustainable than sending direct mail”
  • “I prefer that brands reach out to me via direct mail only”
  • “Opening direct mail from a brand feels special”
  • “I feel overwhelmed by the amount of direct mail I receive from brands on a daily basis”

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