Consumer Engagement with Brands’ Incentives on Social

June 6, 2022

This article is included in these additional categories:

Brand Loyalty & Purchase Habits | Brand-Related | Customer Engagement | Customer-Centric | Digital | Social Media

The percentage of US consumers who report the following with respect to engaging with a brand on social media in exchange for an incentive:

  • “Followed the brand on their social media pages”
  • “Commented on the brand’s social media post”
  • “Reshared a post from the brand”
  • “Tagged friends in a comment on a brand’s social post”
  • “Used a brand’s hashtag or @mentioned them in a post to boost the post’s visibility”
  • “Direct/private messaged with the brand on social media”
  • “Used a brand’s hashtag or @mentioned them in a post in order to participate in a promotion, sweepstakes or contest”
  • “I have not engaged with a brand on social media in exchange for incentives”
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