Strategies that brands plan to use in the next 12 months to drive D2C business:
- Leveraging transactional and behavioral data for personalization
- Optimizing payments and/or checkout experiences for better CX
- Analyzing Big Data from external sources to generate insights
- Partnering with social media influencers and/or celebrities
- Building a community around our brand(s)
- Collaborating with customers, such as through user-generated content
- Selling through third-party e-Commerce platforms
- Rolling out/enhancing alternate fulfillment options