Factors Important to SMBs When Evaluating New Technology Articles

Factors that small and medium size businesses (SMBs) find extremely important or important when evaluating new technology, with the top results being:

  • Ease of use
  • Trustworthy vendor
  • Price
  • Simplicity of maintenance
  • Speed and ease of setup

Other options include: compatibility with existing infrastructure or systems; mobile capabilities; scalability; automation capabilities; “best in class” vendor; and artificial intelligence (AI) capabilities.

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