Senior marketers around the world say whether the following responsibilities will become more, less, or just as important in 5 years’ time:
- Sustainability
- Digital marketing tech and platforms
- Data ethics
- Data analytics
- Customer experience / centricity
- Innovation
- Brand purpose
- Consumer insight
- People management / leadership
- Customer retention
- Business growth / development / strategy
- Creative strategy
- Return on investment and performance management
- Marketing strategy
- Public relations
- Sales growth