Top – and bottom – categories for omni-channel shopping.
Americans Retain Favorable Opinions of Small Business
Large corporations continue to suffer from poor reputation.
Top – and bottom – categories for omni-channel shopping.
Large corporations continue to suffer from poor reputation.
9 in 10 B2C marketers are using personalization in their cross-channel campaigns.
Almost two-thirds of B2B executives feel that e-commerce is broken at their organization.
Fewer than half of online shoppers would switch from their favorite store for a coupon offering 20% off one item.
84% rate their businesses as good or very good at understanding local area requirements.
CEOs have mixed views on their relationship with their CMOs.
A slight majority (53%) of US adults think that ads are a waste of time.
There have been marked increases in smartphone ownership among older adults and Hispanic adults.
Tech brands dominated the most improved list for 2023.
3 in 4 would be at least somewhat likely to sign up to a streaming service to watch their favorite sport.
A subset of highly active users are responsible for the vast majority of content.
With more than 6 contacts per account, each account is getting 100 or more contact attempts to identify an opportunity.
18-24-year-olds say they’re more likely to have recently used Instagram and TikTok than Google Search for local business information.
18-24-year-olds say they’re more likely to have recently used Instagram and TikTok than Google Search for local business information.
Messaging seems to be on the rise, while searches for funny and entertaining content have declined on various platforms.
Gen Zers are less likely than older adults to say that various factors are more important than price in their purchase decisions.
TV time accounted for almost half (46.6% share) of total media time for all adults, but only around a third of time for younger adults.