The household reach (among US WiFi households) in November 2019 vs. November 2017 for the following devices: phone; desktop (PC/Mac); tablet; streaming stick/box; connected TV; gaming console; smart speaker; watch; and thermostat.
CMOs to Increasingly Prioritize CX and Innovation in the Coming Year
The primary roles of the marketing function over the next year will be ensuring effective brand management and developing the overall customer experience.