How in-house marketers and agency professionals are addressing the shift to e-commerce:
- Improving the customer experience online
- Increasing the number of channels through which we sell online
- Investing in e-commerce technology
- Developing our DTC offering
- Partnering with providers
- Upgrading supply chain, logistics and product availability
- Livestreaming commerce
- Developing a subscription or repeat purchase offering
- Developing a click and collect strategy