How online grocery/CPG shoppers prepare their orders: look at online coupons/promo codes from store; read printed store circulars/ flyers/postcards at home; select exact items from past online shopping lists; look at emailed deals from store/delivery service; look at store’s online flyer/
circular; search for brands that aren’t saved from previous online shopping list for a store; and read through mail/newspaper coupon books to decide what to add to online order.
Consumers Are Wary of Greater AI Use by Brands and Advertisers
Consumers would distrust rather than trust TV ads more if they made wider use of AI.