Based on an analysis of the CMO or CMO-equivalent at 873 ANA member client-side marketer company members, the share who are Caucasian, Asian, Hispanic, or African-American/Black, comparing 2021 with 2020, 2019, and 2018.
CMOs to Increasingly Prioritize CX and Innovation in the Coming Year
The primary roles of the marketing function over the next year will be ensuring effective brand management and developing the overall customer experience.