The percentage of marketers at large North American brands who use the following data attributes in their wider marketing initiatives versus the percentage who use them in their loyalty program efforts: customer demographics; customer account/history; site activity; media exposures; email responses; loyalty redemptions; location data; and preferences.
Consumers Are Wary of Greater AI Use by Brands and Advertisers
Consumers would distrust rather than trust TV ads more if they made wider use of AI.