Marketing and CX Execs’ Strategies for Gaining A Competitive Edge Over the Next 2-3 Years Articles

Designit Strategies Competitive Edge Next 2 3 Yrs Sept2021

Marketing and customer experience (CX) executives outline strategies for gaining a competitive edge over the next 2-3 years:

  • Frictionless integration of emerging technologies
  • Creation of the next breed of content and experiences
  • Personalization and ease at every digital touchpoint
  • Realized value and vision of martech investments
  • 360-degree, data-driven view of the customer
  • Differentiated customer experience

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