Reasons given by US adults for leaving product reviews online:
- “The product was excellent”
- “The product was unsatisfactory (for reasons other than arriving broken)”
- “I want to help other buyers understand the product’s size or other relevant characteristics”
- “The product arrived broken”
- “I get an incentive for leaving a review”
- “The product was more expensive that I felt it was worth”
- “I had ideas about how to improve the product”