Retailers’ Top Organizational Inhibitors to Improving the Online Shopping Experience Articles

BoldCommerceRSR Top Inhibitors Online Shopping Experience Improvement Aug2021

Large retailers identify their top organizational inhibitors to improving the online shopping experience:

  • “Our existing technologies are difficult to change”
  • “Lack of resources available for innovation”
  • “Lack of vision/roadmap”
  • “Business risk is perceived as too high to make changes”
  • “The ROI for improvement is too difficult to determine”
  • “Budget – insufficient capital available”
  • “Lack of sponsorship/buy-in”
  • “The ROI for improvement is perceived to be too low”

Pin It on Pinterest