Smartphone Owners’ Use of Digital Services Articles

MEF Smartphone Owner Use Digital Services Jun2020

The percentage of smartphone users in 10 countries around the world who report having done the following on their device in Q4 2019:

  • Accessed digital content – e.g. film or music
  • Ordered a product from a mobile website or an app
  • Done banking via a mobile website or app
  • Used a service – e.g. taxi ride or food delivery
  • Paid for something using a mobile or digital wallet
  • Used a medical or fitness service or app
  • Controlled a “smart device”

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