Customer experience (CX) leaders identify the top 3 digital-related priorities for their organization in 2020, including: social media engagement and analytics; targeting and personalization; content management; video content; content marketing; customer data management; customer journey management; mobile engagement and optimization; multichannel campaign management; e-commerce; marketing automation; conversion rate optimization; and media attribution.
Customer Marketing Is A Key Priority for B2B Marketers This Year
Most B2B marketers say they met or exceeded their growth targets last year, and appear primed to do so again this year.
