US smartphone owners cite their top barrier to using more apps or services from the following list:
- “I have no need to use more mobile apps and services”
- “I don’t trust some apps or services”
- “My phone memory is too small for more apps”
- “I don’t want to pay for apps or data to use them”
- “I don’t want them to have my personal data”
- “My mobile network is too slow/downloads take too long”
- “It’s too complicated / I don’t know how to do it”
- “I don’t limit my use of mobile apps and services”