The percentage of viewers who rate various platforms as good or excellent for user experience, value, and quality / variety / and availability of unique content. The platforms rated are ad-free subscription services such as Netflix, streaming apps requiring a login, ad-supported subscription services (such as Hulu with limited ads), ad-supported free services (e.g. YouTube), online-based cable TV providers, regular TV and pay-TV.
Consumers Say Loyalty Programs Impact Customer Retention
Nine in 10 adults report having earned or redeemed a reward in the past 6 months.