What Consumers Pay Attention to When Judging A Local Business on Its Reviews

December 23, 2019

This article is included in these additional categories:

Cross-Media & Traditional | Digital | Local & Directories / Small Biz | Social Media

The extent to which consumers pay attention to these factors when judging local business on their reviews: recency; overall star rating; quantity of reviews; legitimacy; sentiment; if the business responds to reviews; length and detail; and if the reviews include photos.


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