What Makes A Brand’s Social Presence Best in Class

May 21, 2020

This article is included in these additional categories:

Content Marketing | Cross-Media & Traditional | Customer Engagement | Customer Service | Customer-Centric | Digital | Social Media

What makes a brand’s social presence best in class, comparing the responses of marketers and consumers:

  • Engagement with audience
  • Memorable content
  • Compelling storytelling
  • Strong customer service
  • Transparency
  • Distinct personality
  • Setting trends
  • Pop culture references

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