Why B2B Buyers Switch Sellers Articles

Reasons B2B buyers give for having switched sellers, including: uncompetitive pricing; long lead times for delivery/fulfillment; missed delivery dates; complicated legal or procurement process inside my firm; lack of integration between sales channels; poor commerce functionality; inaccurate record-keeping; poor website; insistence on using a sales rep for all purchases; being offered irrelevant products and services that I have turned down; and inability to accept credit cards and electronic payments for smaller products.

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