Source: Pew Research Center [pdf]
Notes: Email (61%) beats the internet (54%) and landline phones (35%) as the most important technology for working internet users, according to a recently released survey. However, email and the internet are considerably more important to those with white collar jobs (“office-based workers”) than to those with blue collar employment (“non-office-based workers”), with the latter most dependent on landline and cell/smartphones. Overall, the study also reveals that 46% of employed internet users believe the internet has made them more productive at work, with just 7% feeling that they’re less productive as a result.
About the Data: The data is based on an online probability survey conducted September 12-18, 2014 among a sample of 1,066 adult internet users, 18 years of age or older. The survey included 535 adults employed full-time or part-time, who are the basis of the results. The survey was conducted in English by the GfK Group using KnowledgePanel, its nationally representative online research panel. Sampling error for the subsample of 535 working adults is plus or minus 4.9 percentage points at the 95% level of confidence.