US Consumers’ Attitudes Towards Mobile Payment Security, by Generation

March 4, 2016

This article is included in these additional categories:

Boomers & Older | Digital | Mobile Phone | Privacy & Security | Youth & Gen X

GfK-Consumer-Attitudes-Mobile-Payment-Security-Mar2016Source: GfK

    Notes: A slight majority – 53% – of Gen Z (18-24) consumers have made a mobile payment while using the internet in the past 6 months, reports GfK, a figure that falls to 37% for Gen Y (25-34) respondents, 27% for Gen Xers (35-49) and 14% for Baby Boomers (50-68). There’s a strong age-related gap in attitudes towards mobile payments’ security, with Gen Z respondents more than three times as likely as Baby Boomers to feel confident that the payments are 100% secure (33% vs. 10%).

    There is more parity among generations when it comes to concerns over personal information, which range from a low of 51% among Boomers to a high of 60% among Gen Y respondents.

      Related: Where Do Americans Perceive Mobile Payments As Being Useful?

        About the Data: The results are derived from GfK’s 2015 FutureBuy® research in 25 countries, with roughly 1,000 respondents per country.


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