US B2B CMOs Expect E-Commerce to Account for ~10% of Sales in the Next Year

September 5, 2014

This article is included in these additional categories:

B2B | Digital | Retail & E-Commerce

CMOSurvey-Forecast-Online-Share-of-Sales-by-Company-Type-Sept2014Source: The CMO Survey [pdf] (Duke University’s Fuqua School of Business)

    Notes: As B2B vendors see commerce shifting online in response to customer demand, US CMOs from B2B product and services firms expect roughly 10% of their sales (10% and 9%, respectively) to be through the internet in the next 12 months. Not surprisingly, that’s a lower share than forecast by CMOs at B2C firms, who envision 14-15% of their sales to come via the internet.

      Related: B2B Execs Estimate 31% of E-Commerce Revenue to be Incremental

        About the Data: The CMO Survey is conducted online twice a year. The latest survey was fielded from July 22 to August 12, 2014. The survey had 351 respondents, of whom 89% were VP level or above.

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